Effective Date: 08 / 05 / 2025
1. Introduction & Scope
Welcome to TRAVELGGG! We’re committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or use our website at www.travelggg.com.
This policy applies to all services, features, and content available through TRAVELGGG, whether you’re browsing our site, booking travel, or subscribing to our newsletter.
2. Information We Collect
Information You Provide Directly
When you interact with our website, you may choose to provide us with:
- Personal details: Name, email address, phone number, date of birth
- Travel preferences: Destination interests, travel dates, accommodation preferences
- Payment information: Credit card details, billing address (processed securely through our payment partners)
- Account information: Username, password, profile picture
- Communication data: Messages you send us, feedback, reviews, and survey responses
Information We Collect Automatically
When you visit our website, we automatically collect certain technical information:
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, time spent on site, click patterns, search queries
- Location information: General geographic location based on IP address
- Cookies and tracking data: Information collected through cookies and similar technologies (see section 4 below)
3. How We Use Your Information
We use your personal information to:
- Provide our services: Process bookings, manage your account, and deliver travel-related services
- Personalize your experience: Show relevant travel recommendations and customize content
- Process payments: Handle transactions securely through our trusted payment partners
- Communicate with you: Send booking confirmations, travel updates, customer support responses, and marketing communications (with your consent)
- Improve our website: Analyze usage patterns to enhance functionality and user experience
- Ensure security: Protect against fraud, unauthorized access, and other security threats
- Meet legal obligations: Comply with applicable laws, regulations, and legal processes
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance.
Types of Cookies We Use
- Necessary cookies: Essential for basic website functionality, such as keeping you logged in
- Performance cookies: Help us understand how visitors interact with our site through analytics
- Functionality cookies: Remember your preferences and settings to improve your experience
- Advertising cookies: Used to show you relevant travel offers and measure advertising effectiveness
Managing Your Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies, though this may limit some website functionality. You can also opt out of targeted advertising through industry preference centers or directly with advertising partners.
5. Third-Party Sharing
We may share your information with trusted partners to provide you with the best travel experience:
Service Partners
- Booking platforms: Hotels, airlines, car rental companies, and activity providers to fulfill your reservations
- Payment processors: Secure payment gateways to handle transactions
- Technology providers: Cloud hosting services, customer support platforms, and email service providers
Analytics and Advertising Partners
- Analytics services: Google Analytics and similar tools to understand website usage
- Advertising networks: To show you relevant travel ads across the web
- Social media platforms: When you choose to share content or log in through social accounts
We only share information necessary for these partners to provide their services, and we require them to protect your data according to applicable privacy laws.
6. User Rights & Choices
You have important rights regarding your personal information:
Your Rights Include
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data (subject to legal obligations)
- Restriction: Limit how we process your information in certain circumstances
- Data portability: Receive your data in a portable format to transfer to another service
- Opt-out: Unsubscribe from marketing communications at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us at contact@travelggg.com. We’ll respond to your request within 30 days and may need to verify your identity for security purposes.
You can also manage many preferences directly through your account settings, including communication preferences and privacy controls.
7. Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy:
- Marketing communications: Until you unsubscribe, plus a reasonable period to honor your request
- Booking records: Typically 7 years for tax and legal compliance purposes
- Analytics data: Usually aggregated and anonymized after 26 months
- Account information: Until you delete your account, or after extended periods of inactivity
When we no longer need your information, we securely delete or anonymize it.
8. Security Measures
We take data security seriously and implement multiple layers of protection:
- Encryption: All data transmission uses HTTPS encryption, and sensitive data is encrypted at rest
- Access controls: Limited access to personal information based on job requirements
- Regular security assessments: Ongoing monitoring and testing of our security measures
- Secure partnerships: We work only with partners who meet our security standards
While we strive to protect your information, no online service can guarantee 100% security. We encourage you to use strong passwords and keep your account information confidential.
9. International Transfers
TRAVELGGG operates globally, which means your information may be transferred to and processed in countries other than where you live. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses: EU-approved contracts that ensure data protection standards
- Adequacy decisions: Transfers to countries recognized as providing adequate data protection
- Your explicit consent: When required by applicable law
10. Children’s Privacy
TRAVELGGG is designed for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you’re a parent or guardian and believe your child has provided us with personal information, please contact us at contact@travelggg.com, and we’ll promptly delete such information.
For users between 13-17 years old, we require parental or guardian consent before collecting any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we’ll:
- Post the updated policy on this page with a new effective date
- Notify you via email if you have an account with us
- Provide prominent notice on our website for material changes
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please don’t hesitate to reach out:
Email: contact@travelggg.com
Mail: TRAVELGGG Privacy Team
[Your Business Address]
[City, State, ZIP Code]
[Country]
We’re committed to addressing your privacy concerns promptly and transparently. Your trust is important to us, and we’re here to help with any questions about how we handle your personal information.
This Privacy Policy is designed to be compliant with major privacy regulations including GDPR, CCPA, and other applicable laws. However, we recommend having this policy reviewed by legal counsel to ensure full compliance with your specific business operations and jurisdictions.